Last updated: June 17, 2025
- Introduction
Data Caring (“we”, “us”, “our”) operates a mobile application providing personalized foot biomechanics assessments, custom insole production tracking, and appointment management. - Information We Collect
Personal Data: Name, phone number, email address, appointment details, treatment history.
Health Data: Gait analysis results, foot assessment data, insole production progress, clinical feedback, and follow-up records.
Device & Usage Data: IP address, device type, operating system, anonymized app usage analytics.
Media & Feedback: Images or documents you provide; comments or feedback you submit in the app.
- Purpose of Data Use
Your data is used to:
Manage appointments and follow-ups.
Provide clinical assessments and personalized insole recommendations.
Track production and delivery of custom insoles.
Send reminders and notifications about appointments and services.
Enhance user experience and improve service quality through analytics.
Ensure account security and prevent fraud.
- Data Sharing & Consent
We do not sell or share your personal or health data except in the following circumstances:
With your explicit consent.
With licensed healthcare professionals directly involved in your care.
With trusted service providers (e.g., hosting, analytics) who are bound by confidentiality agreements.
When required by law or regulatory authorities.
- Data Security
Sensitive data is protected with industry-standard encryption during transmission and storage.
Access to sensitive data is limited to authorized personnel only.
We conduct regular security reviews and follow best practices.
We request only the permissions necessary for the app’s core features.
- Your Rights
You have the right to:
Access your personal and health data.
Correct any inaccurate or incomplete data.
Delete your data unless retention is legally required.
Withdraw consent for data processing at any time.
Request a copy of your data in a common format.
To exercise your rights, contact us at: info@datacaring.com
- Data Retention
We retain your data only as long as necessary to provide services, fulfill legal obligations, and support internal analytics. You may request deletion of your data at any time, subject to legal requirements. - Children’s Privacy
This app is not intended for users under 13 years of age. We do not knowingly collect data from children under 13. If you believe a child has provided data via this app, please contact us to request removal. - International Data Transfers
Your data may be processed or stored in countries outside your own. We take appropriate steps to ensure your data remains protected according to applicable laws. - In-App and Runtime Disclosures
If the app needs access to sensitive data or device features (such as camera or files), you will receive a clear, in-app disclosure and be prompted to provide permission before any data is accessed or processed. - Changes to This Policy
We may update this policy from time to time. You will be notified of significant changes via the app. - Contact Us
For any privacy-related questions, concerns, or requests, please contact: info@datacaring.com
